{"id":8228,"date":"2021-11-11T08:10:05","date_gmt":"2021-11-11T06:10:05","guid":{"rendered":"https:\/\/petersgallery.com.cy\/new\/?page_id=8228"},"modified":"2025-10-23T08:08:52","modified_gmt":"2025-10-23T05:08:52","slug":"buy-now-shipping-and-returns-policy","status":"publish","type":"page","link":"https:\/\/petersgallery.com.cy\/new\/buy-now-shipping-and-returns-policy\/","title":{"rendered":"Buy Now Shipping and Returns policy"},"content":{"rendered":"\t\t
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Buy Now Shipping and Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Buy Now Shipping and Return Policies<\/p>\n

Shipping
Shipping Methods and Estimated Delivery Timeline<\/p>\n

Our dedicated shipping and logistics team works with sellers, shippers and buyers to facilitate pickups and deliveries directly to you. We work with our shipping partners to provide a seamless end to end experience for our customers. Please note that delivery methods and times may vary based on your purchase, your location and the shipping service you select at checkout. Delivery times are estimated and cannot be guaranteed. Once an item leaves our premises and is handed over to the courier selected by the buyer, title and risk of loss transfer to the buyer. While Peter’s Gallery assists in coordinating the shipment, we are not responsible for any delay, loss, or damage that may occur during transit. Buyers are encouraged to request insured shipping if desired. Currently we offer one or more of the following shipping methods at checkout, depending on your purchase and your location:<\/p>\n

SELF PICKUP (from Peter’s Gallery)<\/p>\n

\u00b7 Certain products ordered through the Digital Platform are eligible for self pickup. If you select self pickup for an item, it will be available for you to pickup in 1 to 3 days from the date the order is placed.<\/p>\n

\u00b7 When you select self pickup, title and risk of loss pass to you upon your first contact with the item at the Peter\u2019s Gallery premises. When you pick up the item at the premises, you will need to provide the seller with a copy of your email confirmation as verification of your purchase.<\/p>\n

COURIER DISPATCH (Clients choice \u2013 Fill order notes box)<\/p>\n

\u00b7 Depending on the buyer\u2019s Courier service choice orders have an estimated domestic delivery of 3-7 business days from the date the order is placed.<\/p>

\u00b7 By selecting a courier service, the buyer authorizes Peter’s Gallery to dispatch the item using that carrier under the carrier\u2019s own terms and conditions. Responsibility for handling and delivery rests with the courier once the item has been collected.<\/p>\n

\u00b7 We currently ship to over 70+ countries internationally from Cyprus. We currently do not ship to P.O. Boxes, APO\/FPO addresses.<\/p>\n

\u00b7 Shipment insurance is available upon request at the buyer\u2019s expense. Unless specifically requested, shipments are not automatically insured against loss or damage.<\/p>\n

\u00b7 Items that are shipped internationally may be subject to customs duties, taxes or other fees set by the destination country and are solely the customer\u2019s responsibility. These fees are in addition to the price and shipping cost charged at checkout and are typically collected prior to delivery depending on your destination. It is the customer\u2019s responsibility to ensure that the item(s) can be legally imported into the destination country. Regulations may prohibit importation of items made with exotic materials.<\/p>\n

FREE DELIVERY \u2013 Limassol<\/p>\n

\u00b7 Complimentary delivery is provided from the seller\u2019s location to you and delivered to your door in 3-7 business days from the date the order is placed. Signature is required at delivery. For Fine Art please allow 5-10 days for delivery.<\/p>\n

\u00b7 Free Delivery does not include unpacking, inspection, assembly or installation. For apartment buildings, if the building approves and the size of the item permits, delivery can be made to the lobby. Please make sure you have correct measurements and the item will fit the desired space in your home.<\/p>\n

\u00b7 Item(s) with an order amount that exceeds \u20ac2.000,00 are offered with complimentary delivery within the Republic of Cyprus zone. The option to select this delivery service will be available in your cart upon checkout.<\/p>\n

\u00b7 Please make sure to measure doorways, stairways and elevators prior to purchase to make sure that the item being purchased can be delivered into your home or residence. Items that are unable to be delivered for any reason will be returned to the seller or to Peter\u2019s Gallery, and you will be responsible for all return shipping charges, including any shipping insurance.<\/p>\n

\u00b7 The carrier will be in contact with you prior to delivery to schedule an appropriate delivery time.<\/p>\n

\u00b7 Please note: handling times which includes item preparation may take an additional 1-2 days. This is not included in the shipping time estimates. Free Delivery may be expedited upon request, but may incur (extra) charges.<\/p>\n

Changing an Address on a Shipment<\/p>\n

Please contact our team at info@petersgallery.com.cy or +357 25 384804 to request an address change. Note that we may not be able to accommodate address changes once your order has been processed or shipped. Where changes are possible, additional shipping fees may apply.<\/p>\n

Holding Shipments (Requests for Delay of Delivery)<\/p>\n

If you wish to delay the delivery of your shipment, please contact our team at info@petersgallery.com.cy or +357 25 384804 to determine whether the seller or Peter\u2019s Gallery can accommodate your request. Storage fees may apply.<\/p>\n

Multiple Deliveries<\/p>\n

Items ordered together may not arrive together.<\/p>\n

Track an Order<\/p>\n

You will receive a shipping notification via email or text message upon shipment of all or part of your order. Additional shipping updates may be provided by email or text messaging.<\/p>\n

Please contact our team at info@petersgallery.com.cy or +357 25 384804 with any questions regarding the status of your shipment.<\/p>\n

Return Policy<\/p>\n

Items listed as final sale are ineligible for return. If an item is final sale, that information will be included in the “Details” section on the product page. Please refer to the product details for information on eligibility for return.<\/p>\n

For items that are eligible for returns, buyers have two calendar days from the date of delivery (excluding weekends and official holidays) to inspect the object and contact our team at info@petersgallery.com.cy or +357 25 384804 to request a Return Authorisation. When contacting us to initiate a return, please include:<\/p>\n

\u2022 The reason for the return<\/p>\n

\u2022 Your order number (find this in your order confirmation email)<\/p>\n

\u2022 Your phone number<\/p>\n

\u2022 If the item arrived damaged, photos of the damaged item and packaging. Send a close-up photo of the area(s) of concern, and photos of the item as a whole. Photos are required to file a claim for damaged property.<\/p>\n

Once we review your return request, we will send you an email with further instructions.<\/p>\n

Each returned item must be received in the condition it was in when shipped. Note that all returns will be inspected upon receipt for authenticity and condition. We reserve the right to decline any return or deduct from amounts refundable for any damage to property.<\/p>\n

A refund of the purchase price paid, less any charges for which the buyer is responsible, will be processed upon confirmation that the item has been returned to the seller. Refunded amounts will be credited to the payment method used to purchase the relevant item.<\/p>\n

Orders from buyers residing in the EU may be eligible for enhanced return options. Please read Condition 19 of Peter\u2019s Gallery\u2019s Buy-Now Conditions of Business for Buyers<\/a>.<\/p>\n

Please contact our team at info@petersgallery.com.cy or +357 25 384804 with any questions regarding the status of your return.<\/p>\n

Inspecting an Object<\/p>\n

Upon delivery of your order, request the shipping carrier’s paperwork, and keep all packaging and shipping documents for your records. Note any condition issues, discrepancies or damage. Take close-up photos and images of the entire item.<\/p>\n

Item Issue or Shipping Damage<\/p>\n

In the unlikely event that you receive a damaged item, please contact our team at info@petersgallery.com.cy or +357 25 384804 within two (2) calendar days of delivery and include photos of the item and its packaging. We will assist you in communicating with the courier to initiate any applicable claim and will work with you to reach a satisfactory solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Buy Now Shipping and Returns Policy Buy Now Shipping and Return Policies ShippingShipping Methods and Estimated Delivery Timeline Our dedicated shipping and logistics team works with sellers, shippers and buyers to facilitate pickups and deliveries directly to you. We work with our shipping partners to provide a seamless end to end experience for our customers. […]<\/p>\n","protected":false},"author":1,"featured_media":12503,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-8228","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nBuy Now Shipping and Returns policy • Peter's Gallery<\/title>\n<meta name=\"description\" content=\"Read the Peter's Gallery Buy Now Shipping and Returns Policy. 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